Accounting Assistant (Part time, 5 days a week, 6 hours a day.   Start time must be between 7 am and 9:30 am)

Based in South Vancouver, BC, RC Products Ltd. is a manufacturer and distributor of Pet accessories. We are currently looking for Accounting Assistant to join our team. This role will report to the Accounting Manager and be accountable for supporting the department in ensuring the smooth and efficient completion of monthly, quarterly and annual objectives.

Accountabilities:

• Customer order release (credit cards/ terms)
  
• Posting payments (credit cards/EFT/Cheques)
  
• Prepare daily bank deposits
  
• Accounts payable support through preparing supporting documents
  
• Maintain and update information in ERP system.
  
• Responsible for various office administrative duties including ordering office supplies, collecting and distributing mail, filing, scanning
  
• Various other ad-hoc projects as assigned.

Qualifications:

• Passionate about pets!
  
• Ability to prioritize multiple projects while still maintaining accuracy and attention to detail
  
• Professional demeanor/Customer service oriented
  
• Passion and desire to learn and grow
  
• Education and/or experience with accounting, accounts receivable and accounts payable is an asset
  
• Ability to work independently and in a team environment
  
• Ability to work as a member of a team and to be flexible in undertaking a variety of duties that will contribute to the success of the organization
  
• Strong knowledge of Microsoft Office applications. Intermediate excel skills and knowledge (i.e. VLOOKUP, Pivot tables and Macro).
  
• Working knowledge of enterprise resource planning (ERP) systems is an asset

If this sounds like you, please email a cover letter and resume to:  jobs@rcpets.com

Subject line: Accounting Assistant – Name of Applicant. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Based in South Vancouver, BC, RC Products Ltd. is a manufacturer and distributor of Pet accessories. We are currently looking for a Part Time Customer Service Representative to join our team.  Your love of dogs and cats, and passion for our products, will be essential to providing the highest quality service to our customers.  You thrive in an environment where you are required to multi task and could be described as a customer focused individual who is a creative problem solver.

Duties:

• Provide an outstanding experience to our valued retail customers as well as consumers over the phone and via email
• Enter orders into our ERP system
• Enter and Issue RMAs to retail customers       
• Provide support for the Outside Sales Representatives regarding general inquiries. 
• This role’s responsibilities will include supporting our customers in Quebec.        
• Update Customer information within our ERP program on a timely basis       
• Other duties as required

Qualifications:

• Your values align to ours – love of animals, hardworking and committed to exceeding customer expectations
  
• Strong administrative and organizational skills
  
• You embrace new technologies and are computer literate; above average knowledge of various MS products (i.e. Word and Excel)
  
• You take accountability for solving customer problems by identifying solutions and options that work for the customer
  
• Developed interpersonal and communication skills including the ability to actively listen, empathize, ask questions and respond in language that customers understand
  
• Adept at multi-tasking and prioritizing, self-motivated with a strong drive to resolve issues quickly and effectively and work well within a team atmosphere
  
• Ability to work under pressure and remain calm
  
• French language skills, both written and verbal are an asset but not required
• Available to work between 10:00 am to 3:00 pm, Monday to Friday

If this sounds like you, please email a cover letter and resume to: jobs@rcpets.com
Subject line: CSR Position – Name of Applicant 
We thank all applicants for their interest; however, only those selected for an interview will be contacted. No phone calls please.